This Privacy Policy explains how 775pub collects, uses, stores, and protects the personal data of its registered players and website visitors. 775pub is committed to handling your data responsibly in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and the oversight requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).
At 775pub, we understand that the personal data you share with us — your name, contact details, payment information, and gaming activity — deserves rigorous protection. This Privacy Policy sets out, in clear and comprehensive terms, how we fulfill that responsibility. It applies to all data processed in connection with your use of the 775pub platform at 775pub.one and any related services. If you have questions about this Policy at any time, our support team is available 24/7 in Tagalog and English at [email protected] (plain text — not a clickable link).
1.1 This Privacy Policy ("Policy") is issued by 775pub ("775pub," "we," "us," "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to all registered players, prospective registrants, and visitors to the 775pub platform (collectively, "Data Subjects" or "you").
1.2 This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, the issuances of the National Privacy Commission of the Philippines ("NPC"), and applicable PAGCOR data governance requirements for licensed online gaming operators.
1.3 This Policy applies to all personal data processed by 775pub, whether collected through the 775pub.one website, mobile-optimized browser interface, customer support communications, or any other channel through which you interact with the 775pub platform.
1.4 By registering a 775pub account or using any 775pub service, you acknowledge that you have read and understood this Policy. Where specific processing activities require explicit consent under the DPA, we will request that consent separately and clearly before processing commences.
2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal data is the operator of the 775pub platform, operating under PAGCOR's online gaming licensing framework for the Philippines.
2.2 775pub has designated a Data Protection Officer ("DPO") responsible for overseeing the platform's compliance with Philippine data protection law. The DPO may be contacted for privacy-related inquiries, data subject requests, and complaints via the contact details provided in Section 15 of this Policy.
2.3 All data processing activities conducted by 775pub are registered with the National Privacy Commission as required under the DPA and its Implementing Rules and Regulations.
PAGCOR Compliance: As a PAGCOR-licensed operator, 775pub is subject to data governance obligations that extend beyond general privacy law. PAGCOR may require the disclosure of specific player data in the course of regulatory inspection, audit, or investigation. Such disclosures are made strictly within the parameters permitted by the DPA and PAGCOR's enabling regulations.
775pub collects and processes the following categories of personal data in connection with the provision of its gaming services:
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID number and document scans | Account registration and KYC verification |
| Contact Data | Philippine mobile number, email address, residential or billing address | Account registration |
| Financial Data | GCash number, PayMaya account reference, bank account details (BPI, BDO, Metrobank, UnionBank), transaction history, deposit and withdrawal amounts | Payment processing and KYC |
| Gaming Activity Data | Game session logs, wager history, win/loss records, game type preferences, bonus utilization records, sports bet history | Platform use — generated automatically |
| Technical Data | IP address, device type and OS, browser type and version, session timestamps, geolocation data (city/region level) | Platform access — generated automatically |
| Communications Data | Live chat transcripts, email correspondence, support ticket content, any voluntary information you share with support staff | Customer support interactions |
| Responsible Gaming Data | Self-imposed deposit limits, cooling-off period elections, self-exclusion status, responsible gaming declarations | Player-initiated responsible gaming tool activation |
775pub does not collect sensitive personal information as defined under Section 3(l) of the DPA (such as health data, political opinions, or religious beliefs) unless specifically required for a legally mandated purpose, in which case explicit consent will be sought separately.
775pub collects personal data through the following channels and methods:
775pub processes your personal data only for specified, legitimate, and proportionate purposes. The following table sets out the primary purposes for which your data is processed:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, maintaining, and closing your 775pub player account, including processing login authentication and account security functions. |
| Identity and Age Verification | Conducting KYC verification to confirm your identity and that you meet the minimum age requirement of 21 years, as mandated by PAGCOR and the DPA's proportionality requirements. |
| Payment Processing | Processing deposits and withdrawal requests through GCash, PayMaya, and Philippine banking channels; maintaining transaction records for financial reconciliation and AML compliance. |
| Service Delivery | Providing access to 775pub's full suite of gaming services including live dealer games, slots, sports betting, sabong, and bingo; delivering personalized gaming experience features. |
| Legal and Regulatory Compliance | Fulfilling 775pub's obligations under the DPA, PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws — including mandatory reporting requirements. |
| Responsible Gaming | Administering player-elected responsible gaming tools (deposit limits, self-exclusion, cooling-off periods) and monitoring for signs of problem gambling behavior as required by PAGCOR's responsible gaming obligations. |
| Fraud Prevention and Security | Detecting and preventing unauthorized account access, fraudulent transactions, multi-accounting, bonus abuse, and other prohibited conduct as defined in the Terms and Conditions. |
| Customer Support | Handling inquiries, resolving disputes, and providing account assistance in Tagalog and English through 775pub's 24/7 support channels. |
| Platform Improvement | Analyzing aggregated and anonymized usage data to improve platform performance, game library, user interface, and overall service quality for Filipino players. |
| Marketing Communications | Sending promotional updates, bonus notifications, and gaming news to players who have provided separate consent for marketing communications. Players may opt out at any time. |
6.1 Under the Data Privacy Act of 2012, all personal data processing must be grounded in a lawful basis. 775pub relies on the following bases for the processing activities described in this Policy:
6.2 Where processing is based on consent, 775pub will obtain that consent through a separate, clear consent mechanism and will maintain a record of consents given and withdrawn.
7.1 775pub does not sell, rent, or otherwise commercially transfer your personal data to third parties for their independent marketing purposes. Data sharing occurs only in the circumstances and with the categories of recipient described below:
International Transfers: Where data is transferred to service providers outside the Philippines, 775pub ensures that appropriate safeguards are in place, including contractual data processing agreements that provide protections equivalent to those required by the DPA. 775pub does not transfer personal data to jurisdictions that do not provide adequate data protection as assessed under Philippine NPC standards without such safeguards.
8.1 775pub retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to the retention requirements imposed by Philippine law and PAGCOR regulations.
8.2 The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years following closure | PAGCOR and AMLA record-keeping requirements |
| Financial Transaction Records | Minimum 5 years from transaction date | Anti-Money Laundering Act (RA 9160) requirements |
| Gaming Activity Logs | Duration of account plus 3 years following closure | PAGCOR regulatory requirements and dispute resolution |
| Customer Support Records | 3 years from interaction date | Dispute resolution and service quality |
| Responsible Gaming Data | Duration of any self-exclusion or cooling-off period plus 5 years | PAGCOR responsible gaming obligations |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | DPA consent accountability requirements |
8.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized using industry-standard methods. Anonymized data (from which individual identity cannot be derived) may be retained indefinitely for platform analytics purposes.
9.1 The 775pub platform uses cookies and similar tracking technologies to operate, secure, and improve the player experience. Cookies are small data files stored on your device by your browser when you visit 775pub.one.
9.2 775pub uses the following categories of cookies:
9.3 You may manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will affect your ability to log in and use the 775pub platform normally.
10.1 775pub implements technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, destruction, and accidental loss. These measures are reviewed and updated on a regular basis in line with evolving security standards.
10.2 Key security measures in place include:
10.3 While 775pub employs robust security measures, no online platform can guarantee absolute security. Players are encouraged to maintain strong, unique passwords for their 775pub accounts and to enable two-factor authentication to reduce the risk of unauthorized access.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 775pub. 775pub will respond to verified data subject requests within thirty (30) calendar days of receipt, as required under the DPA.
You may request confirmation of whether 775pub processes your personal data and, if so, request a copy of the data held, the purposes of processing, and the categories of recipients to whom it is disclosed.
You may request correction of any personal data held by 775pub that is inaccurate, incomplete, or outdated. Account profile details may also be updated directly through your 775pub account settings where technically available.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 775pub's legal retention obligations. Note that data subject to mandatory legal retention periods cannot be deleted prior to expiry of those periods.
You may object to the processing of your personal data for direct marketing purposes, or on grounds related to your particular situation where processing is based on legitimate interests. 775pub will cease processing upon receipt of a valid objection unless compelling legitimate grounds override your interests.
You may request that 775pub temporarily restrict or suspend the processing of your personal data where you contest its accuracy (pending verification), processing is unlawful, or you have filed an objection (pending 775pub's determination).
If you believe 775pub has processed your personal data in a manner that violates the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines. Details of the NPC complaints process are available at the NPC's official website.
How to Exercise Your Rights: To submit a data subject request, contact the 775pub Data Protection Officer via live chat or email at [email protected] (plain text). Please include your registered account username and a description of the right you wish to exercise. Identity verification may be required before your request is processed, to ensure data is not disclosed to unauthorized third parties.
12.1 The 775pub platform is strictly intended for adults aged 21 years and above. 775pub does not knowingly collect personal data from individuals under the age of 21. In alignment with PAGCOR's minimum age requirements for online gambling, all account registrations are subject to age verification as part of the KYC process.
12.2 If 775pub discovers or is informed that personal data has been collected from an individual under the age of 21, that data will be promptly deleted, the associated account will be immediately suspended, and any deposited funds will be returned to the verified payment source. 775pub will report the matter to PAGCOR as required.
12.3 Parents and guardians who believe a minor may have accessed or registered on the 775pub platform are urged to contact 775pub's support team immediately via live chat or at [email protected] (plain text).
13.1 The 775pub platform may display informational references to third-party services such as payment processors or regulatory bodies. Where such references link to external websites, those websites are governed by their own privacy policies. 775pub has no control over and accepts no responsibility for the privacy practices of third-party websites.
13.2 This Privacy Policy applies exclusively to data processed by 775pub in connection with the 775pub platform. When you interact with a third-party service such as GCash, PayMaya, or a banking provider, your data is handled according to that provider's own privacy documentation.
14.1 775pub reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, PAGCOR regulations, operational practices, or the nature of the services provided. Material changes will be communicated to registered players via the email address on their account or through a platform notification, with a minimum notice period of seven (7) days before the amended Policy takes effect.
14.2 The current version of this Privacy Policy, with its effective date, is always available on this page. Continued use of the 775pub platform following the effective date of any amended Policy constitutes acceptance of the revised terms. If you do not accept the changes, you may close your account in accordance with the Terms and Conditions.
14.3 775pub will also maintain an accessible record of prior Privacy Policy versions upon request to the Data Protection Officer, for reference and accountability purposes.
For all matters relating to this Privacy Policy, data subject rights requests, concerns about data processing practices, or notifications of potential data breaches affecting your account, please use the following contact options:
Six foundational commitments that define how 775pub handles every Filipino player's personal information.
All data processing at 775pub is conducted in full compliance with Republic Act 10173 — the Philippines' Data Privacy Act. This means Filipino players have legally enforceable rights over their personal data, backed by the National Privacy Commission.
Every byte of data transmitted between your device and 775pub is protected by SSL/TLS encryption. Your login credentials, payment details, and account data travel securely — never exposed in plain text over the network.
775pub does not sell, rent, or otherwise commercially transfer your personal data to third-party marketers. Your information is used exclusively to provide the services you signed up for and to comply with Philippine legal requirements.
Access, rectification, erasure, objection, suspension — all of your DPA rights are fully supported. Submit a verified data subject request and 775pub will respond within 30 calendar days, as required by Philippine law.
Data is kept only as long as legally required or necessary for the purpose it was collected. 775pub applies minimum retention periods aligned with AMLA, PAGCOR, and DPA standards — then securely deletes or anonymizes the data.
In the event of a data breach posing real risk, 775pub notifies the NPC within 72 hours and affected players promptly. We follow NPC Circular No. 16-03 procedures. Transparency in breach response is part of 775pub's accountability commitment.
Join thousands of Filipino players who trust 775pub with their gaming — and their data. PAGCOR-regulated, DPA-compliant, and built specifically for the Philippines. Registration takes under two minutes and you must be 21 or older.
Gambling is strictly for adults aged 21 and above. Please play responsibly and within your means.