775pub Frequently Asked Questions

The minimum age to register and play on 775pub is 21 years old. This is mandated by PAGCOR (Philippine Amusement and Gaming Corporation) for all licensed online gambling platforms in the Philippines. During KYC verification, 775pub checks your date of birth against a valid government-issued ID. Any account found to belong to someone under 21 is immediately suspended and reported to PAGCOR.

775pub accepts any valid Philippine government-issued photo ID for KYC — including a PhilSys National ID, passport, UMID card, SSS ID, driver's license, or PRC ID. You will also need to provide proof of your current residential address (a recent utility bill or bank statement dated within the last three months works). Upload clear, unobstructed scans or photos directly through your account verification page.

Standard KYC verification on 775pub is typically completed within one to three hours during business hours. If your documents are submitted on a weekend or Philippine public holiday, verification may take up to 24 hours. You will receive an email and in-platform notification when your account is fully verified. If verification is taking longer than expected, contact 775pub's 24/7 live chat support for an update.

On the 775pub login page, click "Forgot Password" and enter your registered email address or Philippine mobile number. A password reset link or OTP will be sent to you within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered email or mobile number, contact 775pub's live chat support and a team member will guide you through the identity-verified account recovery process.

No. 775pub strictly enforces a one-account-per-person rule. Creating multiple accounts — whether to claim duplicate bonuses, circumvent limits, or for any other reason — is a violation of the Terms and Conditions and will result in all associated accounts being permanently suspended and balances forfeited. If you believe a duplicate was created accidentally, contact 775pub support immediately to resolve it before any action is taken.

The minimum deposit on 775pub is ₱100 when using GCash or PayMaya. For bank transfers via BPI, BDO, Metrobank, or UnionBank, the minimum deposit is ₱500. There is no maximum deposit limit set by 775pub, though individual payment providers may apply their own transaction limits. All deposits are denominated in Philippine Peso (PHP) and credited to your account wallet at the same amount — no conversion fees apply.

GCash deposits on 775pub are processed instantly in almost all cases — your account balance updates within seconds of the GCash transaction being confirmed. Occasional delays of up to five minutes can occur during peak periods or when GCash experiences network congestion. If a deposit is not reflected within 15 minutes, contact 775pub live chat with your GCash transaction reference number and a support agent will investigate immediately.

GCash and PayMaya withdrawals from 775pub are typically processed within minutes for fully verified accounts with no pending requirements. Bank transfers to BPI, BDO, Metrobank, or UnionBank usually complete within one to four business hours. Withdrawals submitted on weekends or Philippine public holidays may experience slightly longer processing times. Large withdrawals above ₱50,000 may require additional verification before processing.

The minimum withdrawal amount on 775pub is ₱500 across all available withdrawal channels — GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. There are no withdrawal fees charged by 775pub itself, though your bank or e-wallet provider may apply standard transaction fees on their end. Withdrawals can only be processed to payment accounts registered in your own name — third-party withdrawals are not permitted.

775pub does not charge any platform-side fees on deposits or withdrawals. Your deposit amount and withdrawal amount are processed in full from the 775pub platform's side. However, third-party payment providers — including GCash, PayMaya, and Philippine banks — may apply their own standard transaction or transfer fees. Please check your payment provider's current fee schedule for details. No hidden platform charges are ever applied.

Common reasons for a 775pub withdrawal being held include: incomplete KYC verification, active wagering requirements on bonus funds, a mismatch between your registered name and payment account name, or a withdrawal amount above the standard threshold requiring additional review. In some cases, the Anti-Money Laundering compliance process requires additional verification. Contact 775pub's 24/7 live chat for a specific update on your withdrawal request.

775pub offers a wide game library including live dealer games (live baccarat, roulette, blackjack, and Sic Bo with professional dealers streamed in real time), JILI slots and other jackpot slot titles, fish shooting games, table games, sabong (cockfighting) live streams, keno, bingo, and a full sports betting section covering PBA, NBA, UEFA, UFC, and international boxing. The full catalog is accessible on both desktop and mobile browsers.

All non-live games on 775pub use Random Number Generator (RNG) systems that are independently certified for randomness and fairness. Published Return-to-Player (RTP) percentages accurately represent game behavior over millions of rounds. Live dealer games are conducted by real human dealers in a regulated studio environment, with all sessions recorded. 775pub operates under PAGCOR oversight, which includes regular game integrity audits to ensure no manipulation occurs.

Yes. 775pub is fully optimized for mobile play on both Android and iOS devices through the mobile browser — no app download is required. The platform's responsive design adapts to any screen size, and all game categories including live dealer tables, JILI slots, sports betting, and bingo are accessible on mobile. For the best experience, use a stable WiFi or 4G/5G connection, especially for live dealer games that stream in HD.

RTP (Return to Player) varies by individual slot title. Most JILI slot games on 775pub have published RTPs in the range of 96%–98.5%. RTP is a theoretical long-term average — it does not guarantee winnings in any individual session. You can find the specific RTP for each game in that game's information panel or paytable. Higher RTP means the game returns more to players on average over millions of spins. Check individual game details for exact figures.

Yes. 775pub includes a sabong (live cockfighting) section with real-time streams and wagering, fully compliant within PAGCOR's licensing framework. The sports betting section covers PBA (Philippine Basketball Association) — the league most Filipino bettors follow closely — as well as the NBA, international football leagues, UFC, and boxing. Odds are updated in real time and markets are available pre-game and in-play for selected events. You must be 21+ to wager on any event.

775pub offers a welcome bonus for newly registered players on their first qualifying deposit. The bonus percentage and maximum amount are displayed on the active promotions page in your account. Welcome bonuses are credited as bonus funds, which are separate from your real-money deposit. Bonus funds are subject to wagering requirements — you must wager the bonus amount a specified number of times before the bonus balance becomes withdrawable real money. Check current terms before claiming.

A wagering requirement is a multiplier that tells you how many times you need to wager a bonus amount before it becomes withdrawable. For example, a ₱1,000 bonus with a 25× wagering requirement means you need to place ₱25,000 in total qualifying wagers. Different game types contribute at different rates — slots typically contribute 100%, while live dealer tables may contribute less. Check each promotion's specific terms for the exact contribution rates and time limits that apply.

Yes. All 775pub bonus funds have a validity period stated in the individual promotion's terms — typically between 7 and 30 days from the date the bonus is credited to your account. Bonus funds and any associated winnings that have not been used before the expiry date are automatically removed from your account. Your real-money deposit balance is unaffected by bonus expiry. Always check the promotion-specific terms for exact expiry dates before you claim.

No — bonus funds cannot be withdrawn directly. Only your real-money balance is withdrawable. Bonus funds must first be converted to real money by meeting the wagering requirements set out in the promotion terms. Once the full wagering requirement is satisfied, the corresponding amount is transferred to your real-money balance and becomes eligible for withdrawal. Attempting to withdraw before meeting wagering requirements will result in the bonus balance being forfeited.

Yes. 775pub operates under the regulatory framework of PAGCOR — the Philippine Amusement and Gaming Corporation — which is the Philippine government body that licenses and regulates online gaming platforms. PAGCOR-regulated platforms are legal for Filipino players aged 21 and above. Playing on 775pub means your account, funds, and gameplay are subject to Philippine government oversight, regular audits, and enforceable player protection standards.

775pub provides a full suite of responsible gaming controls accessible from your account settings: deposit limits (daily, weekly, monthly), loss limits, session time reminders, cooling-off periods (24 hours to 6 months), and permanent self-exclusion. All tools activate immediately when set. Deposit limit reductions and cooling-off periods take effect at once; increases to deposit limits require a 72-hour waiting period. These tools are built directly into the account — no support request needed to activate them. Visit the Responsible Gaming page for full details.

Log in to your 775pub account, go to Settings, and select the Responsible Gaming tab. Choose Self-Exclusion, select your desired exclusion period (minimum 1 year, up to indefinite), and confirm with your password. Exclusion is immediate — your account is suspended the moment you confirm. 775pub will cease all marketing communications to you during the exclusion period. If you cannot log in, contact 775pub's 24/7 live chat and a support agent will process the exclusion after identity verification.